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Accommodation
Operations
> Management of Linen - Page 11
CONDEMNING LINEN PROCEDURE:
Every piece of linen has a life and according to
its life it can bear certain number of washes. After the fixed life, which
is not very calculated, the line starts to wear off and loose its strength
or color and at this point it becomes un-presentable in front of the guest
thus it is removed from the circulation and condemned. The housekeeping
department as and when they find damage to the linen or any kind of
persistent or permanent stain in it time to time condemn the linen. This
discarding of the linen is not permanent but it is merely the first step
towards the discarding. The next step is the decision by the housekeeper who
takes a call on discarding.
If She / He feels that the linen can be used in
circulation after mending or giving special cleaning than the linen is put
back in circulation after accomplishing the process. After the call of the
housekeeper it is the final verdict of the Accounts left before the linen
can be stamped as condemned or Discard. At the time of the yearly inventory
the condemned linen are shown to the accounts person who decides on it and
when finalized they are stamped as Discard or Condemned.
Although the final verdict is by the accounts
person but in general it is a mere formality and the call of the housekeeper
is the final call. It is important that the linen condemned is marked as
Discard or Condemned in bold and number of times so that it does not return
into circulation by any chance also to ensure that housekeeping does not use
it to cover its inventory next time.
MARKING & MONOGRAMMING:
A hotel put a lot of linen to circulation at
different times in its operation. It becomes difficult for the hotel to
identify which linen was put in circulation on what date. Thus to help the
hotel personnel with the date of circulation and identifying the age of the
linen hotel marks them with the help of a marker or ink or otherwise puts a
monogram indicating the month & year of putting in circulation. The above
task is carried with the help of permanent ink marker with pointed tip for
clarity and to avoid running of ink into the linen. Also the permanent ink
is used so that the mark can be seen for long on the linen and it does not
get washed away in the washes.
In case of the monogramming special labels are
prepared by embroidery which are stitched in the hemming of the linen and
serves as vital source in calculating the life of the linen. Nowadays
special labels are available which under heat and pressure stick to the hem
of the linen and dose not wear off with the washes. These also serve the
purpose of calculating the life of the linen.
The major reason behind this task is to ensure
that the new linen is given proper care in laundry and if any kind of
graying or discoloring is observed than that requires a check of the washing
machine and chemicals. Also if the linen is damaged by some guest, or the
staff which is new, as identified from the
monogram or marking, than it is debited to the person as 300% to 250% of the
price of linen. If the same linen is found to be old than the debit is 100 -
150% the price as per the policy of the company wherein the company can also
leave the charges of damage.
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