Communication Skills in English (FT6)
1. Which of these is a part of body of the letter?
(a) introductory paragraph
(b) salutation
(c) signature
(d) None of the above
2. What should not be written with the signature?
(a) name
(b) degrees of titles
(c) initials
(d) None of the above
3. What deals with the presentation of fact of the matter related with some happenings or event?
(a) project
(b) report writing
(c) composition
(d) None of the above
4. What must be objective and authoritative?
(a) a project
(b) a report
(c) an application
(d) None of the above
5. Title, preface, summary, etc. are the different parts of:
(a) a written report
(b) a project
(c) a composition
(d) None of the above
6. What kind report is for all kinds of readers?
(a) a non-technical
(b) a technical
(c) a business
(d) None of the above
7. Whose essays are good models for Indian students because of their brevity and simple
directness of style?
(a) Addison’s
(b) St. Luke
(c) H. W. Longfellow
(d) St. Mathew
8. What essays consist of the exposition or explanation of a saying or a thesis?
(a) Reflective essays
(b) Argumentative essays
(c) Descriptive essays
(d) None of the above
9. Descriptive essays are those that consist of:
(a) the narration of some event
(b) the description of some place or thing
(c) reflections upon some topic
(d) None of the above
10. Which of the following is a formal letter:
(a) A letter of your friend
(b) A letter to your father
(c) a letter to the Editor of a Newspaper
(d) A letter to your distant relative
Essentials of Management (FT23)
1. Management is a _________ process.
(a) Continuous
(b) Real
(c) Both (a) and (b)
(d) None of the above
2. Manager use the resource of the organisation, the physical as well as
(a) Non-physical
(b) Economic
(c) Human
(d) Social
3. Management aims at achieving the organisation
(a) Goals
(b) Object
(c) Function
(d) Money
4. The process which convert input into output is
(a) External
(b) Transformation
(c) Internal
(d) None of the above
5. What is the input of a firm give example.
(a) Material
(b) Machinery
(c) Money & men
(d) All of the above
6. The output of the firm may be
(a) Physical product
(b) Service
(c) Either (a) or (b)
(d) None of the above
7. A business organisation is a
(a) Place
(b) Economic entity
(c) Working environment
(d) None of the above
8. Environment means
(a) large system
(b) small system
(c) atmosphere
(d) society
9. The practice of management is as old as
(a) Worked
(b) Organisation
(c) Human civilization
(d) Society
10. Management is described as “oldest of the arts and youngest of the
(a) Commerce
(b) science
(c) law
(d) world
Room Service Management (FT47)
1. Which is define by British law as a place where a Bonafide traveller can receive food or shelter
(a) House
(b) Hotel
(c) School
(d) Restaurant
2. Which are served 6 at a time and they are served raw
(a) Grape fruit
(b) Oyster
(c) Caviar
(d) Shell fish cocktail
3. It is a roe egg of sturgeon fish and which is generally served in the container
(a) Grape fruit
(b) Oyster
(c) Caviar
(d) Shell fish cocktail
4. Which is the second course, soup is a liquid food good for patients and children soup
(a) Soup (potage)
(b) Fish (Poisson)
(c) Entrance
(d) Remove
5. Which course any type of fish preparation can be served, the fish may be Fri, grilled or
(a) Soup (potage)
(b) Fish (Poisson)
(c) Entrance (entrée)
(d) Remove (relieve)
6. Under this course, specially joints e.g. leg of mutton, rib of lamb, shoulder of mutton
(a) Soup (potage)
(b) Fish (Poisson)
(c) Entrance (entrée)
(d) Remove (relieve)
7. Which is actually a rest course and its counter art the effect of fishes, meats which are
already served
(a) Soup (potage)
(b) Fish (Poisson)
(c) Rest (sorb)
(d) Roast (Roti)
8. Which course signifies poultry’s and game birds such as chicken, gravies, nicely dressed
(a) Soup (potage)
(b) Fish (Poisson)
(c) Rest (sorb)
(d) Roast (Roti)
9. How many different types of service
(a) 2
(b) 3
(c) 4
(d) 5
10. The features of the English service is
(a) The bottles bring the food on a platter and sets it in front of the host
 (b) The butter sets the plates in front of the guest
(c) The food is fully prepared and portioned in the pantry
(d) Both (a) and (b)
Front Office Management (FT34)
1. Sharing equity and profits are :
(a) partnership
(b) franchise
(c) management
(d) marketing
2. What is providing ‘name’ and ‘association’ and marketing service?
(a) partnership
(b) franchise
(c) management
(d) marketing
3. Types of hotels are :
(a) location
(b) number of rooms
(c) type of clientele
(d) All of the above
4. Hotel categorisation by locations are :
(a) downtown hotel
(b) suburban hotel
(c) resort hotel
(d) Above all
5. Which hotel is located in the heart of the city within a short distance of the business centre?
(a) downtown
(b) suburban
(c) resort
(d) airport
6. Which hotels rates are normally high?
(a) downtown
(b) suburban
(c) airport
(d) motel
7. Suburban hotel rates quoted are :
(a) high
(b) moderate to low
(c) very low
(d) None
8. Which hotels are ideal for budget travellers?
(a) resort
(b) airport
(c) suburban
(d) downtown
9. Resort hotel is located in :
(a) hills
(b) beaches
(c) either (a) or (b)
(d) None
10. The room plus all meals included in rates of ………. hotel.
(a) suburban
(b) resort
(c) airport
(d) inn
Accommodation Management-I (FT30)
1. Bass is brush fiber in solid from
(a) Italy
(b) Japan
(c) Indonesia
(d) Iran
2. The day when no room can be sold
(a) Closed date
(b) Houseful
(c) Low occupancy
(d) High occupancy
3. DND is defined as
(a) Do not disturb
(b) Do not discard
(c) Do not dig
(d) Do not dump
4. Discards are linen used as
(a) Dusters
(b) Mops
(c) Taking out cobwebs
(d) Making beds
5. It is the specific rate given to a particular group
(a) Flat rate
(b) Corporate rate
(c) Discount rate
(d) Revised rate
6. When a guest is refused a room despite a confined reservation it is called
(a) Form out
(b) Flag out
(c) In brouse
(d) Make up
7. The size of a king size bed is
(a) 80×80 inches
(b) 80×70 inches
(c) 80×108 inches
(d) 80×90 inches
8. A kind of vegetable fibre used for scrubbing is
(a) Loofals
(b) Lanai
(c) Obtrusive
(d) Bass
9. Lanai is room with a balcony once cooking a
(a) Sea
(b) Garden
(c) Foust
(d) Swimming pool
10. O.O.O. stands for
(a) Out of order
(b) Out on order
(c) On the order
(d) Office on order
Dimensions of Information Technology (FT111)
1. _______ is the name given to main computer equipment and its peripheral devices
(a) Software
(b) Hardware
(c) Firmware
(d) None of the above
2. The central processing unit of a computer consists of _______ control unit and arithmetic
and logic unit.
(a) Memory unit
(b) Input unit
(c) Output unit
(d) None of the above
3. Control unit of CPU is also called the master dispatcher and _______ of the computer
(a) Clock
(b) ALU
(c) Both (a) and (b)
(d) None of the above
4. Mini computer is _______ than Mainframe or super computer
(a) Slower
(b) Faster
(c) Normal
(d) None of the above
5. The processor of computer can understand only
(a) Human language
(b) Binary code
(c) Both (a) and (b)
(d) None of the above
6. Mainframe computers can support over
(a) 100 terminals
(b) 300 terminals
(c) 500 terminals
(d) None of the above
7. The basic components of a modern digital computer are
(a) Central Processor
(b) Input device
(c) Output device
(d) All of the above
8. Arithmetic and logic unit (ALU) of a computer
(a) Performs only arithmetic operations
(b) Can make subjective decision as a human being
(c) Performs only logic operations
(d) None of the above
9. Computer main memory
(a) Perform all calculations
(b) Receives input data
(c) Is extremely limited
 (d) Is a computer’s workbench
10. The control unit of the computer
(a) Performs logic operations on the data
(b) is a device for manually operating the computer
(c) Directs the other units of the computer
(d) All of the above

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